Privacy Policy

1. Introduction

Always Level Design & Contracting, LLC ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or request our services.

2. Information We Collect

We may collect personal information you voluntarily provide, such as your name, phone number, email address, property location, and project details when you fill out our estimate form or contact us.

We also collect non-personal information automatically, such as browser type, device information, and pages visited, through cookies and analytics tools.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide estimates
• Schedule appointments and manage your project
• Communicate with you about your project status
• Improve our website and services
• Comply with legal obligations

4. SMS Communications

With your consent, we may send SMS text messages to the mobile phone number you provide. These messages may include project updates, appointment reminders, follow-up communications, and responses to your questions.

• You can opt out of SMS messages at any time by replying STOP.
• For assistance, reply HELP or call us at (239) 322-7673.
• Message and data rates may apply based on your mobile carrier plan.
• We do not sell, rent, or share your mobile phone number or SMS consent with third parties for marketing purposes.

5. Cookie Policy

Our website uses cookies and similar tracking technologies to enhance your experience and collect information about how you use the site.

• Essential cookies are necessary for the website to operate, such as remembering your progress on forms.
• Analytics cookies help us measure site traffic and understand visitor behavior so we can improve our site.
• You can control cookies through your browser settings. Blocking some cookies may affect certain features of the website.

6. Information Sharing

We do not sell your personal information. We may share information with trusted service providers who assist us in operating our business (such as website hosting or analytics providers), but only to the extent necessary for them to perform those services.

7. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is completely secure.

8. Your Choices

You may request to review, update, or delete your personal information by contacting us. You may also opt out of marketing communications at any time.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at (239) 322-7673 or by mail at 121 Graham St SE, Port Charlotte, FL 33952.